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In addition to providing identity information you may be asked to confirm your identity and other personal details. PINPAY SoftCard and the PINPAY Network have established special verification systems to prevent money laundering and to establish your identity. To safeguard the integrity of the payment money transfer system, your PINPAY SoftCard account may be subject to transaction limits and other restrictions plus disclosure to regulatory and investigative agencies.
You could be asked to confirm your identity whether you are applying to be a new cardholder or are an existing cardholder. While our identity verification systems are designed to minimize any inconvenience the verification process may take several days to complete.
This information is needed because criminals often use false identities or steal the name of an innocent person. Preventing this crime is essential in the fight against crime and terrorism. Your co-operation is vital to the successful fight against crime and terrorism. Information about your identity is held confidentially and consistent with the SoftCard and PinPay Network Privacy Policies. The Purpose of these procedures is to help stop your identity from being used falsely.
Required Procedures
We may be required to collect and to verify your identity and address.
We may be required to collect and maintain a government issued photo identification.
We are required to keep full records of all transactions together with participant's identification and related information.
We are required to monitor any unusual or suspicious identities transactions of any size.
We are required to report to appropriate agencies suspicious transactions and activities.
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