U.S. mail and delivery contact:
PINPAY SoftCard
18700 Main Street, Suite 204A
Huntington Beach, CA 92648
Phone 714-843-0099
Fax 215-326-1723
Electronic contact:
Cardholder Support Services
Cardholder account questions and information requests
Cardholder service questions and information
customerteam@softcard.biz
Technical Support Services
Technical operations or service questions or comments
techteam@softcard.biz
Administrative Support Services
Account, payment and credit questions or comments
adminteam@softcard.biz
Photo Identification Submittal
Submit a scanned copy of your government issued photo ID
phototeam@softcard.biz
Compliance Services
Regulatory compliance issues and comments
complianceteam@softcard.biz